News & Insights

Julie was so pleased with her programmable thermostat...until the jilted ex-husband hacked into the device and turned off the heat when...

An old country/novelty song is based on Marie Laveau, a noted Voodoo practitioner (she was real). The song was popularized by Bobby Bare....

My favorite consulting service is teaching the clear communication of coverages. I find plenty of producers and CSRs have the required...

What does an agency sell? The answer to this question will make or break many an agency. One might say an agency sells price. Fair...

1. They can't sell. 2. They hate selling. 3. They don't have to sell to eat because the agency overpays them or they are independently...

A recent, unpublished study of young and good producers discovered that at least half left their jobs after a short time due to their...

As many of you already know, I have asked hundreds (and probably thousands) of agency personnel why anyone should buy insurance from...