• Chris Burand

Protect Your Clients from Hidden Horrors

Julie was so pleased with her programmable thermostat...until the jilted ex-husband hacked into the device and turned off the heat when she went to her parents for Christmas. It was an unpleasant surprise to come home to frozen pipes!

Kent was so proud of his new key-less entry locks. How convenient it was to just have a code rather than worry about losing his keys. It was also convenient for the burglars who hacked his lock and walked right in the front door and made off with his high end audio equipment.

Keri's son downloaded the newest game craze onto the family's computer. Unfortunately, it was full of malware and the perpetrators were able to gain access to sensitive bank account information and cleaned out the checking account before anyone noticed.

What's lurking in your clients' homes? A programmable thermostat, key-less locks, and too many computers and devices to count...

Have you sold your clients the right protection or just set yourself up for a nasty E&O claim?

Burand Insurance Education's premier agency training program is here to help. Our Three Dimensional Training® program incorporates adult learning techniques and client-focused strategies while positioning the agency to reduce E&O exposures. The result is a holistic program for personal and commercial lines that integrates the Three Dimensions of agency success:

  • Better protection for your clients' assets

  • Increased sales

  • Reduced E&O exposures

​Contact us today at to learn more.

NOTE: The information provided herein is intended for educational and informational purposes only and it represents only the views of the authors. It is not a recommendation that a particular course of action be followed. Burand Insurance Education, Burand & Associates, LLC and Chris Burand assume, and will have, no responsibility for liability or damage which may result from the use of any of this information.

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Additional Insurance Consulting Services are available at Burand & Associates, LLC. Visit us at:

215 S. Victoria Ave, Suite E, Pueblo, CO 81003

t: 719.485.3868

Burand Insurance Education, LLC is an advocate of agencies which constructively manage and improve their contingency contracts by learning how to negotiate and use their contingency contracts more effectively. We maintain that agents can achieve considerably better results without ever taking actions that are detrimental or disadvantageous to the insureds. We have never and would not ever recommend an agent or agency implement a policy or otherwise advocate increasing its contingency income ahead of the insureds' interests.

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