News & Insights

I have clients coast to coast suffering losses to one or two insurance companies that have found a miraculous way to offer rates 25% less than the overall market. Let’s walk through some logical and business-responsible ways in which a 25% lower rate is even possible. ​The first place to look is at the historic loss ratios by applicable line of business for these carriers. Were their loss ratios materially better than the industry’s, and since their rates were decreased, did

Numerous white papers and articles have documented that following a catastrophe, the vast majority of buildings are likely materially underinsured. I don’t believe any reasonable debate is left on this point. Carriers are forgoing substantial revenue by underinsuring property. That, by itself, begs a question about why they are so willing to forego so much revenue. In some cases, street-level intelligence indicates that a couple of carriers are doing so intentionally to gain

When I entered the industry, the holy grail was attaining a CPCU designation and getting a company-paid trip to an exotic destination to...

Every good insurance professional strives to convince clients to insure their homes and buildings to full replacement cost unless...

I read an article by an amateur data analyst who only seemed able to discover data that matches his hoped-for outcome, which was the need...

Bill Wilson, retired coverage guru and author of the claims book that every insurance professional should have on their desk, “When Words...

I am far more used to teaching classes than taking classes. Recently though I took a 3+ day full immersion, non-insurance education...

Sanpo Yoshi is a 17th century Japanese philosophy which means “three-way satisfaction”. The principle is that a business transaction...

So much traditional insurance advertising is designed to imbue confidence. Whether the word "trust" or symbols of trust are used, the...