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The State of Insurance Industry Education
When I entered the industry, the holy grail was attaining a CPCU designation and getting a company-paid trip to an exotic destination to...
Chris Burand
Oct 83 min read


What is Replacement Cost?
Every good insurance professional strives to convince clients to insure their homes and buildings to full replacement cost unless...
Chris Burand
May 156 min read


Homeowners Insurance? It's not so bad.
I read an article by an amateur data analyst who only seemed able to discover data that matches his hoped-for outcome, which was the need...
Chris Burand
Mar 264 min read


How much insurance do I need?
Bill Wilson, retired coverage guru and author of the claims book that every insurance professional should have on their desk, “When Words...
Chris Burand
Jan 133 min read


Education for Professionals
I am far more used to teaching classes than taking classes. Recently though I took a 3+ day full immersion, non-insurance education...
Chris Burand
Dec 17, 20245 min read


Sanpo Yoshi
Sanpo Yoshi is a 17th century Japanese philosophy which means “three-way satisfaction”. The principle is that a business transaction...
Chris Burand
Jun 18, 20245 min read


Bait and Switch
So much traditional insurance advertising is designed to imbue confidence. Whether the word "trust" or symbols of trust are used, the...
Chris Burand
Dec 30, 20233 min read


Breaking News! The sky is not falling!
The world is not ending! Heresy: "Belief or opinion contrary to orthodox religious doctrine." Oxford Dictionary My self-confessed heresy...
Chris Burand
Nov 1, 20236 min read


Will P&C Insurance Remain Relevant?
Of course it will because states mandate that people carry $X amount of insurance of varying kinds. Additionally, a huge number of...
Chris Burand
Jun 22, 20235 min read
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